Privacy and Data Protection Policy

Last update: 11/12/2025

1. Introduction

En Puppy Travel PeruWe respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and safeguard your data when you visit our website or use our international pet transport services.

2. Data Controller

The party responsible for the management and protection of your personal data is:

  • Holder: Gianni Di Giusto

  • Home: Húsares de Junín 1009, Jesús María, Lima, Perú.

  • Contact phone number: +51 982 458781

  • Website: www.puppytravelperu.com

3. Information We Collect

To provide you with efficient and secure logistics service, we may request the following information through our contact forms, WhatsApp, or email:

  • Contact information: Full name, phone number, email address, and address.

  • Service details: City of origin and destination, estimated travel date.

  • Pet details: Species, breed, age, weight, measurements and medical history (necessary for quoting and management with airlines).

4. Purpose of Data Processing

We use your information exclusively for the following purposes:

  1. Service Management: Process quotes, air freight bookings and logistics coordination.

  2. Official Procedures: Manage health and export permits with competent entities (SENASA, Customs, Airlines).

  3. Communication: Keeping you informed about the status of your pet's trip or answering your questions.

  4. Service Improvement: Anonymous statistical analysis to improve our offering and user experience.

5. Sharing Data with Third Parties

Puppy Travel Peru We do not sell or rent your data to third parties for advertising purposes. However, to fulfill the international transfer service, it is strictly necessary to share certain information with:

  • Health and Customs Authorities: (e.g., SENASA in Peru, CDC in the U.S., EU Customs) for issuing export/import permits.

  • Cargo Airlines: For reserving space in the hold and issuing the air waybill.

  • Logistics Agents: Only if customs services are required at the destination.

6. Information Security

We implement technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. All sensitive documentation is handled under strict confidentiality protocols.

7. Your Rights (ARCO Rights)

According to the Personal Data Protection Law (Law No. 29733)You have the right to:

  • Access to the data we have about you.

  • Rectify any inaccurate data.

  • Cancel (delete) your data from our database when it is no longer needed for the service.

  • Oppose to the use of your data for specific purposes.

To exercise any of these rights, please send a request to our data controller by email or phone. +51 982 458781.

8. Cookie Policy

Our website uses first-party and third-party cookies (such as Google Analytics and Google Ads) to improve navigation and show you relevant information. You can configure your browser to reject these cookies, although this may affect the site's functionality.

9. Cambios en la Política de Privacidad

Nos reservamos el derecho de modificar esta política para adaptarla a novedades legislativas o cambios en nuestros servicios. Cualquier cambio será publicado en esta misma página.